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Delivery and Return Policy

DELIVERY POLICY

We’re committed to ensuring your sustainable styles reach you, no matter where you are. Here’s the rundown on our delivery process:

Shipping Destinations:

  • Currently, we ship to Canada and all corners of Nigeria. Exciting news – we’re in talks with a global delivery partner to make worldwide shipping a reality soon!

Delivery Times:

  • If you’re in Nigeria, expect your Azach goodies in 14 days. For our global friends, it’s a wait of around 21 days.
  • Life’s full of surprises, and so are deliveries! If there’s a little detour, rest assured, we’ll send you timely updates and you can always track your order.

Delivery Charges:

  • No hidden fees! Your delivery charges are calculated and shown at checkout.
  • It’s all about your location – the closer, the lighter on the wallet.

Order Confirmation:

  • Hit that checkout button, and you’ll get an Order Confirmation email in your inbox.
  • Keep an eye on your messages; we’ll send all the details and instructions there.

Other Important Policies:

  • Returns Made Easy: If your Azach find isn’t working for you, check out our return policy on the website.
  • Stay Updated: Follow our socials and website for any delivery updates and Azach news.
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At Azach, we’re dedicated to making your sustainable fashion journey smooth and efficient. Any questions or just want to chat? Drop us a line – we’re here for you!

Rock those sustainable choices! ️

 

RETURN POLICY

Smooth Returns with AZACH! ✨

Have you got an Azach piece you would like to return?, no biggie!. Our return policy is here to make the process easy and hassle-free.

  1. Return Window:
  • You have  14 days to decide if your AZACH pick is a keeper.
  1. Return Eligibility:
  • Keep it clean, keep the tags on, and toss it back in the original packaging – that’s the drill for happy returns.
  1. Contact Us:
  • Shoot us a message at sale@azach.ng or hit us up at +234 806 479 2146 before you ship anything back.
  1. Return Reason:
  • Our oops? We’ll cover the return shipping. Change of heart? You handle the shipping, and we’re cool.
  1. Return Process:
  • Quick chat with us first! We’ll give you the run down on the return process.
  • Heads up, returns without a chat or after the 14-day window might miss the style bus.
  1. Refund or Exchange:
  • Once we get your return, we’ll sort you out with a refund or a swap – your call.
  • Refunds slide back to the original payment method.
  1. Restocking Fees:
  • No extra charges here! Returns should be breezy, not complicated.
  1. Damaged or Defective Items:
  • Oops on our end? We’ll sort it out – return shipping fees are on us.
  1. Cancellations:
  • Change of plans? Hit us up ASAP. We can cancel the order bash before it hits the road.
  1. Contact Us:
  • For further questions? Send an email to  sale@azach.ng or dial +234 806 479 2146 – we’re here for all your fashion queries.
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At AZACH, we’re all about keeping it smooth with a sustainable culture. Your satisfaction matters to us.

Just so you know, our return policy might get a little facelift now and then, so stay tuned for updates.

Happy returns and big thanks for rolling with AZACH! ️

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