At AZACH, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://azach.ng (the “Site”), make purchases, and interact with our services. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
Personal Data: When you visit our Site, create an account, make a purchase, or subscribe to our newsletter, we may collect the following personal information:
- Name
- Email address
- Shipping address
- Phone number
- Payment information (processed securely through a third-party payment processor)
- Account details (such as username and password)
- Any other information you provide through our contact forms or surveys
Usage Data: We may collect information about how you access and use the Site, including:
- IP address
- Browser type and version
- Pages visited on the Site
- Time spent on each page
- Device information (such as mobile or desktop)
- Geolocation data (if you enable location services)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders (including shipping and payment)
- To improve customer service and respond to inquiries
- To personalize your experience on our Site
- To send promotional emails, newsletters, and updates (with your consent)
- To prevent fraudulent activities and ensure the security of our Site
- To analyze and improve the performance of the Site
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who help us operate our business and provide services to you. These may include:
- Payment processors (for order transactions)
- Shipping and delivery companies (for order fulfillment)
- Marketing partners (to send you updates, newsletters, etc.)
- Web hosting services, data storage, and IT support
All third-party partners are required to maintain the confidentiality of your data and are prohibited from using your personal information for any other purposes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us recognize you when you return to the Site and remember your preferences. You can choose to accept or decline cookies in your browser settings.
The cookies we use may help us:
- Understand and analyze how visitors interact with the Site
- Remember your preferences for a personalized experience
- Track performance and improve the functionality of the Site
5. Data Security
We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access and update the personal information we hold about you
- The right to request the deletion of your personal information
- The right to opt-out of marketing communications at any time
- The right to object to the processing of your personal data in certain circumstances
To exercise any of these rights, please contact us at [insert contact email or form link].
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected such information, please contact us immediately so we can delete it.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or need assistance with your personal data, please contact us at:
Email: info@azach.ng
Phone: +234 806 479 2146
Address: 32 Musa Adewokun Street, Ojota, Lagos, Nigeria