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Terms and Conditions

Welcome to AZACH! These Terms & Conditions govern your use of our website, services, and products. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

  • Website Ownership: AZACH is owned and operated by AZACH (“Company”), located at 32 Musa Adewokun Street, Ojota, Lagos, Nigeria. By using this website, you acknowledge and agree that all content, materials, and products displayed on the website are the property of AZACH and are protected by copyright, trademark, and other intellectual property laws.
  • Changes to Terms: We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the site constitutes your acceptance of those changes.

2. Product Information

  • Product Descriptions: We strive to provide accurate and up-to-date product descriptions. However, we do not warrant that all information is error-free, complete, or current. In the event of a product being listed with an incorrect price or description, we reserve the right to cancel or refuse any orders placed for that product.
  • Colors and Display: We make every effort to accurately display the colors of our products on the website. However, we cannot guarantee that your device’s screen will accurately reflect the product’s color.

3. Ordering and Payment

  • Order Acceptance: Your order is an offer to purchase products, subject to availability and acceptance by AZACH. Once we receive your order, we will send you a confirmation email. This email does not mean your order has been accepted but serves as a receipt of your order.
  • Pricing: All prices are listed in Nigerian Naira (NGN) and are subject to change without notice. We may offer promotions or discounts, which will be applied during checkout.
  • Payment: We accept various payment methods, including credit/debit cards, bank transfers etc. By submitting an order, you authorize us to charge your payment method for the total amount of your purchase, including applicable taxes and shipping fees.

4. Shipping & Delivery

  • Shipping Policy: We aim to process and ship orders within 5-7 business days of receiving the order. Shipping times may vary based on your location and selected shipping method.
  • Delivery Charges: Shipping fees are calculated at checkout and depend on your delivery address and the size of your order.
  • Risk of Loss: Once your order is shipped, the risk of loss or damage to the products passes to you. If your order is lost or damaged in transit, please contact us within 3 days for assistance.

5. Returns & Exchanges

  • Return Policy: We hope you love your purchase, but if you’re not completely satisfied, we offer returns within 7 days of purchase. Please refer to our Return Policy page for detailed instructions on how to return or exchange items.
  • Non-returnable Items: Some items, such as underwear, final sale items, etc., are not eligible for return or exchange.

6. Account Responsibility

  • Creating an Account: To make a purchase on AZACH, you may be asked to create an account with a valid email address and password. You agree to provide accurate and complete information when creating your account.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately if you suspect any unauthorized use of your account.

7. Privacy Policy

  • We respect your privacy. Please refer to our Privacy Policy to learn more about how we collect, use, and protect your personal information.

8. Prohibited Uses

You agree not to use our website for any unlawful purpose or in a way that could damage, disable, or impair the site. You may not use our website to:

  • Engage in fraudulent activities.
  • Violate any applicable local, state, national, or international laws.
  • Impose excessive traffic on our servers.
  • Interfere with the security of the site or its users.

9. Limitation of Liability

  • Disclaimer of Warranties: We provide our website and products on an “as is” basis, and we make no warranties or representations, either express or implied, regarding the functionality, accuracy, or availability of our services or products.
  • Limitation of Liability: To the fullest extent permitted by law, AZACH shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes relating to these terms shall be resolved in the courts of the Federal court of law, Ikeja, Lagos.

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

AZACH
32 Musa Adewokun Street, Ojota, Lagos, Nigeria
+234 806 479 2146
info@azach.ng